On 4/19/2007 a surprising announcement was made by one of the leading computer makers in the world – XP would be offered again on selected Dell models for home and business systems. Boy, what a reversal of fortunes. Once Vista hit the market earlier this year, all computer makers switched to the new operating systems for all new computers.
So, what’s up? Why the switch only four months after the roll out of the latest, greatest from Microevil…ops I mean Microsoft? Per Dell, they received thousands requests through their Ideas in Action page (customer feedback vehicle) for the option to have a choice of operating systems on new computers. From a consumer viewpoint, it portrays a message that the public and possibly the manufacturers are not enamored with all the new bells and whistles that Visa provides.
From all the hype that Microsoft flooded us with about Vista, these new developments by Dell are not good. I think that Richard Shim a IDC analyst makes a good point about Vista, “That there is remaining demand from some segment of (the) consumer market points to the inability of Vista to resonate with consumers.” What a true statement.
For instance, I have an eight-month-old Dell laptop. When I performed a Vista diagnostics on this “Windows Vista Capable” laptop I found that I would need to upgrade my BIOS and that most of the drivers to my sound card, video card, etc. might not work with Vista. How can this be!!!! This brand new machine has the stupid sticker on it stating it’s “Windows Vista Capable,” but in reality it’s not. What a bunch of hog wash! No wonder that the public does not embrace this new product. The great majority of machines in our offices and homes are just plain incompatible — mainly due to hardware and memory issues.
Vista is a good example of a new product hitting the market that might be superior to product it is replacing, but residual cost are too great for the consumer to switch. Let’s hope that Microsoft learns from this experience and steals a page from Apple in creating an OS that is not only bug free, but has limited impact on the customer’s pocket book.